FAQs – Yancheng Tufeng E-Commerce Co., Ltd.

1. What does Yancheng Tufeng E-Commerce Co., Ltd. specialize in?

We specialize in supplying remodeling and renovation materials, including hardware, floor tiles, and related home improvement products.

2. Where is your company located?

Our company is located at:
Room 103, 1st Floor, Mingpin Stone Trading Center, Sheyang Port Economic Development Zone, Sheyang County, Yancheng.

3. What types of products do you offer?

We provide a variety of renovation materials such as:

  • Hardware for home improvement
  • Floor and wall tiles
  • General decoration and building supplies

4. Are your products suitable for both residential and commercial renovation?

Yes. Our hardware and tile products are suitable for a wide range of renovation projects, from home remodeling to commercial space upgrades.

5. Do you provide product customization?

We offer different styles, materials, and specifications; depending on the item, customization may be available. You can consult us for specific product requirements.

6. How can I choose the right tiles or hardware for my project?

You can share your renovation needs, style preferences, and space size, and we will recommend suitable materials based on durability, appearance, and installation needs.

7. Do you provide bulk purchase options?

Yes, bulk orders are supported. We offer flexible solutions for contractors, builders, and renovation projects.

8. What is your return or exchange policy?

Returns or exchanges depend on the product condition and reasons. Items must remain unused and in their original packaging. Damaged or customized products may not be eligible.

9. How do you ensure product quality?

We offer carefully selected hardware and tiles from trusted manufacturers. Each product is inspected for quality, durability, and consistency before shipping.

10. Do you offer installation guidance?

While we do not provide on-site installation, we can offer general guidance or recommendations on how to install tiles and hardware properly.

11. What should I do if my product arrives damaged?

If the product arrives damaged, please keep the packaging and product condition intact and contact us promptly for assistance.

12. Can you recommend matching products for a full renovation?

Yes. We can help you select hardware, tiles, and other materials that complement each other to achieve a cohesive design.