Privacy Policy – Yancheng Hangzhuo Supply Chain Co., Ltd

Yancheng Hangzhuo Supply Chain Co., Ltd. (“we”, “our”, or “the Company”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our services or purchase our renovation hardware, floor tiles, and related products.

1. Information We Collect

We may collect the following types of information when you use our website, place an order, or communicate with us:

  • Basic personal information: name, contact details, shipping information
  • Order information: products purchased, quantities, preferences
  • Payment-related information: transaction details processed through secure third-party payment providers
  • Usage data: browsing behavior, device information, and website interaction patterns (if applicable)

We only collect information necessary to provide our products and services.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Provide customer support
  • Improve our products and services
  • Communicate updates about orders or inquiries
  • Enhance website functionality and user experience

We do not sell or rent your personal information.

3. Sharing of Information

We may share your information with:

  • Logistics and shipping partners to deliver products
  • Third-party payment processors to complete transactions
  • Service providers assisting with website operation or order handling

All partners are required to protect your information and use it only for delivering the requested services.

4. Data Protection & Security

We implement reasonable administrative and technical measures to safeguard your personal information from unauthorized access, misuse, or disclosure.

However, no data transmission over the internet or storage system can be guaranteed to be completely secure.

5. Cookies & Tracking Technologies

If our website uses cookies or similar technologies, they may be used to:

  • Improve site performance
  • Remember user preferences
  • Analyze browsing behavior

You may adjust browser settings to disable cookies, but doing so may affect website functionality.

6. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of certain data
  • Limit or object to certain processing activities

Requests will be handled within a reasonable time.

7. Data Retention

We retain your personal information only as long as necessary for:

  • Completing orders
  • Complying with legal obligations
  • Resolving disputes
  • Maintaining business records

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.

9. Children’s Privacy

Our products and services are intended for general consumers and not directed toward children. We do not knowingly collect personal information from minors.

10. Updates to This Policy

We may update this Privacy Policy when needed to reflect changes in our business practices or legal requirements. Updated versions will be made available on our website.