Terms & Conditions – Yancheng Hangzhuo Supply Chain Co., Ltd

These Terms & Conditions (“Terms”) govern your use of the services and products provided by Yancheng Tufeng E-Commerce Co., Ltd. By accessing our website or purchasing our renovation hardware, floor tiles, and related products, you agree to abide by these Terms.

1. Company Information

Yancheng Hangzhuo Supply Chain Co., Ltd
Address: 203, 2nd Floor, Famous Stone Trading Center, Sheyang Port Economic Development Zone, Sheyang County

2. Use of Our Website & Services

By using our website or services, you agree to:

  • Provide accurate and complete information when placing orders
  • Use our products and services in compliance with applicable laws
  • Not engage in fraudulent or unauthorized activities

We reserve the right to refuse service or cancel orders if misuse or violations are detected.

3. Product Information

We aim to provide clear descriptions and images of our hardware, floor tiles, and renovation materials. However:

  • Product colors, textures, or sizes may vary due to lighting, display settings, or manufacturing variations
  • Availability may change without prior notice

We reserve the right to modify product details, pricing, and stock status at any time.

4. Orders & Payments

By placing an order, you agree that:

  • All information submitted is accurate
  • You are authorized to use the selected payment method
  • Orders may be subject to verification before processing

We reserve the right to reject or cancel orders due to stock issues, pricing errors, or suspected misuse.

5. Pricing & Fees

Product prices are displayed clearly on our website or sales platform.
Additional fees, such as shipping or packaging charges, may apply depending on the product type and delivery destination.
We reserve the right to update prices at any time.

6. Shipping & Delivery

Shipping and delivery terms follow our Shipping Policy.
Delivery timelines may vary based on destination, carrier availability, and product type.
Risk of loss transfers to the customer upon delivery to the specified address.

7. Returns & Refunds

Return and refund processes follow our Refund & Returns Policy.
Returned items must meet the stated conditions to qualify for refunds or exchanges.

8. Limitation of Liability

To the fullest extent permitted by law, the Company is not liable for:

  • Damages caused by improper installation, misuse, or handling of products
  • Losses arising from delays, shipping issues, or third-party services
  • Indirect, incidental, or consequential damages

Our responsibility is limited to the value of the purchased product.

9. Product Use & Installation

Our products should be installed and used according to standard renovation practices.
We are not responsible for damages caused by incorrect installation or handling by customers or third-party contractors.

10. Intellectual Property

All content on our website—including text, images, designs, product descriptions, and branding—is owned by Yancheng Tufeng E-Commerce Co., Ltd.
Unauthorized use, copying, or distribution is prohibited.

11. Privacy Protection

Your privacy is important to us. The collection and use of your information follow our Privacy Policy.

12. Third-Party Links

Our website may contain links to external sites. We are not responsible for their content, security, or practices.

13. Changes to These Terms

We may update these Terms when necessary to reflect changes in our business or legal requirements. Updated Terms will take effect once published.

14. Governing Law

These Terms are governed by the applicable laws of the region in which Yancheng Hangzhuo Supply Chain Co., Ltd. operates.